Mumbai Dabbawalah

- Dabbawala From Wikipedia, the reconcile encyclopedia Mumbai Dabbahwalas Adabbawala(Marathi ) in like manner spelled asdabbawallaordabbawallah literally pith ( concussion person), is a person inIndia, near usually found in the city ofMumbai, who is employed in a uncomparable military service industry whose primary business is collecting freshly cooked victuals in eat boxesfrom the residences of theoffice workers(mostly in the suburbs), delivering it to their respective workplaces and returning the modify boxes back to the customers residence by using various modes of transport. Tiffin is an outmoded English war cry for a light luncheon or afternoon snack, and slightlytimes, by extension, for the box it is carried in. For this reason, thedabbawalas ar sometimes calledTiffin Wallahs. Contentshide * 1Etymology and historical roots * 1. 1The Nutan Mumbai Tiffin Box Suppliers Trust * 2Supply chain * 2. 1Appearance and coding * 2. 2 uninterrupted services * 3Economic analys is * 3. 1Awards and recognition * 4In Media * 5References * 6Further reading * 7 outside links - editEtymology and historical roots Adabba, or Indian-style tiffin box. The word Dabbawala inMarathiwhen literally translated, path wiz who carries a box. Dabba means a box (usually a cylindrical tin or aluminum container), while wala is a suffix, denoting a doer or holder of the antedate word. 1The closest meaning of theDabbawalain English would be the lunch box bringing man. Though this profession seems to be simple, it is actually a highly specialized service in Mumbai which is over a cytosine old and has become integral to the cultural life of this city.The concept of thedabbawalaoriginated when India was infraBritish rule. Many British people who came to thecolonydid not alike(p) the local food, so a service was set up to pick out lunch to these people in their workplace straight from their home. Nowa sidereal days, although Indian businesspersons be the maincustomersfor th e dabbawalas, increasingly affluent families employ them instead for lunch deli rattling to their school-aged children. Even though the services provided might include cooking, it primarily consists of lone(pre nominated) delivery either home-made or in that latter case, food logical from a restaurant. editThe Nutan Mumbai Tiffin Box Suppliers Trust This service originated in 1880. In 1890, Mahadeo Havaji Bachche and Ananth Mandra Reddy started a lunch delivery service with about 100 men. 2In 1930, he informally attempted to unionize thedabbawallas. Later a charitable assurance was registered in 1956 under the name ofNutan Mumbai Tiffin Box Suppliers Trust. The commercial progress of this trust was registered in 1968 asMumbai Tiffin Box Suppliers Association. The present hot seat of the association is Raghunath Medge. Nowadays, the service often includes cooking of food in improver to the delivery. editSupply chain A collecting Dabbawala on a bicycle Mumbai is a very densely populatedcity of millionswith huge flows oftraffic. Because of this, lengthy commutes to workplaces are common, with many workers traveling by train. Instead of going home forlunchor paying for a meal and eating out all(prenominal) day in acafe, many office workers have a cooked meal sent either from their home, or sometimes from a caterer who fundamentally cooks and delivers the meal in lunch boxes and then have the drop off lunch boxes collected and re-sent the same day.This is usually done for a monthly honorarium of about 450 Indian rupees. The meal iscookedin the morning and sent in lunch boxes carried by dabbawalas, who have a complex association and hierarchy across the city. Dabbawalas in action at aMumbai Suburban Railwaystation. Acollecting dabbawala, usually onbicycle, collects dabbas either from a workers home or from the dabba makers. As many of the carriers are illiterate, the dabbas have some contour of distinguishing emphasize on them, such as a colour or root word of symbols.The dabbawala then takes them to a designated sorting place, where he and some other collecting dabbawalas sort (and sometimes bundle) the lunch boxes into groups. The grouped boxes are put in the coaches oftrains, with markings to locate the destination of the box (usually there is a designated car for the boxes). The markings include the line stationto un preventive the boxes and the create address where the box has to be delivered. At each station, boxes are handed over to alocal dabbawala, who delivers them. The empty boxes are collected after lunch or the next day and sent back to the respective houses. editAppearance and coding Markings (1) abbreviations for collection points, (2) colour scratch for starting station, (3) number for destination station and (4) markings for handling dabbawala at destination, building and floor. 3 A typicaldabbawalalunch. It was estimated in 2007 that the dabbawala industry was still growing by 5-10%per annum. 4 Although the service remains essentially low-tech, with the delivery men as the thrill movers, the dabbawalas have started to embrace technology, and now allow tanuj wadhi for delivery throughSMS. 5An on-line(a) poll on the web site ensures that customer feedback is given self-respect of place. The success of the system depends on teamwork and time management. Such is the dedication and cargo of the barely literate and barefoot delivery men (there are unless a few delivery women) who form links in the blanket(a) delivery chain, that there is no system of documentation at all. A simple colour-coding system doubles as an ID system for the destination and recipient. on that point are no multiple elaborate layers of management either equitable three layers.Each dabbawala is also required to contribute a minimum chief city in kind, in the form of two bicycles, a wooden crateful for the tiffins, white cottonkurta-pyjamas, and the white carry onmarkGandhi cap(topi). The return on cracking i s ensured by monthly division of the earnings of each unit. editUninterrupted services The service is almost always uninterrupted, even on the days of severe suffer such asmonsoons. The local dabbawalas and population know each other well, and often form bonds of trust.Dabbawalas are generally well accustomed to the local areas they cater to, and use shortcuts and other low profile routes to deliver their goods on time. Occasionally, people communicate between home and work by place messages inside the boxes however, with the rise of glaring communication such as SMS and instant messaging, this trend is vanishing. Since 1890 ,the year in which the Dabbawalas formally came into existence ,none of its members had ever at peace(p) on a strike.This trend was broken in 2011 when the members decided to headman towards Azad Maidan to support Anna Hazare in his campaign against corruption. 6 - editEconomic analysis Eachdabbawala, regardless of role, gets stipendiary about eight thousa nd rupees per month. In 1998,Forbes Magazinefound its dependableness to be that of asix sigmastandard. bettersourceneededThis implies that the Dabbawalas make less than one mistake in every 6 million deliveries, despite most of the delivery staff being illiterate. 7More than 175,000 to 200,000 lunch boxes get move every day by an estimated 4,500 to 5,000dabbawalas, all with an extremely small nominal fee and with utmost punctuality. TheBBChas produced adocumentaryondabbawalascitation neededandPrince Charles, during his visit to India, visited them (he had to apparel in with their schedule, since their timing was too precise to permit any flexibility). Prince Charles also invited them to his wedding withCamilla Parker Bowlesin London on 9 April 2005.Owing to the tremendous publicity, some of the dabbawalas were invited to give guest lectures in some of the topbusiness schoolsof India, which is very unusual. Most remarkably in the eyes of many Westerners, the success of the dabbawa la administer has involved no advanced technology,8except for trains (and as mentioned above, SMS services for booking). The refreshing York Timesreported in 2007 that the 125-year-olddabbawalaindustry continues to grow at a rate of 510% per year. 4 editAwards and recognition ISO 90012000 certified by the juncture Accreditation System of Australia and New Zealand9 - editIn Media On 28 December 2011, the British series, make pass Gear broadcasted the episode India Special where Clarkson, Hammond, and May travel to India for a trade mission. In Mumbai, they aimed to beat the efficiency of the dabbawala by using a car instead of a train. The mission fails when Clarkson, in a squawk to beat the train, did not take enough cargo, leaving Hammond to carry Clarksons load as well as his own.Hammond accidentally loses and subsequently ruins some of his cargo, and May, toilsome to take a ring road approach to the station, takes a awry(p) turn and ends up in the countryside. 10 - editRefe rences 1. Pathak R. C. (1946, Reprint 2000). The Standard Dictionary of the Hindi Language, Varanasi Bhargava Book Depot,pp. 300,680 2. Bombay Dabbawalas go high-tech. Physorg. com. Retrieved 2011-09-15. 3. Mumbais amazing Dabbawalas. Rediff. com(November 11, 2005). 4. abIn India, Grandma Cooks, They DeliverfromThe New York Times 5. BBC News Indias tiffinwalas fuel delivery 6. http//www. thehindubusinessline. com/industry-and-economy/economy/dabbawalas-to-strike-for-the-first-time-in-120-years/article2369850. ece 7. The Guardian. A Bombay lunchbox(June 24, 2002). 8. Amberish K Diwanji, Dabbawallahs Mumbais best managed business, Rediff. com, November 4, 2003 9. Mydabbawala. com Accolades To Dabbawala 10. http//en. wikipedia. org/wiki/Top_Gear_India_Special